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the Long Center, from Inside the Ring

Tag Archives: Long Center Staff

Our sincere hope for each of you on this day is that you are able to set aside the stress of traveling, cooking, entertaining the in-laws, or seeing your favorite football team let you down on primetime television once again (sorry, Cowboys fans!) and take some time to think about just how good we all have it. We asked our coworkers and directors at the Long Center what they were thankful for this year, and here’s some of what they told us –

“When your family is far away, the people you work with become your defacto family…I am thankful that I get to work with some incredible people at the Long Center who care about this community and work so very hard to make it a better place to work, live and play…”

– Jamie Grant, CEO/Executive Director

“I’m grateful and thankful this time of year (and all year round) for the love, support and health of my family and friends.  I’m grateful that my parents raised me to be respectful and kind to others, and to myself.  I’m grateful I’m able to feel the fall sun of my face while a gentle breeze tickles my hair.  I’m grateful for the laughter of my nieces and nephews, and for the purring of my kitten.
I’m grateful for my health and for being able to pay the bills. I’m grateful for the amazing creativity and energy of my co-workers – and of this entire city.  I’m grateful for memories, both happy and sad, because of the comfort they bring.  And finally, I’m grateful that I have more things to be grateful for than I realized.  How lucky is that?!?!”

– Kiran Dix, Finance

“I am thankful for the health of my family and my wonderful dog and cat, all of whom are the center of my universe.”

– Angie Horejsi, Executive Office

“I’m grateful for being able to enjoy family, friends and the happiness that God has given us. How fortunate we are to have what we have!”

– Orlando Martinez, Building Operations

“I’m thankful for an inclusive city where I can grow both personally and professionally.
I’m thankful for family and friends near and far who are supportive, generous, and always put others before themselves.
I’m thankful for the diversity of our events throughout the city and that we continue to be a big blue dot on the political spectrum.”

– Jonathan Martinez, Marketing

“I am grateful for my amazing and charming family and my wonderful friends.”

– Becky Liendo, Box Office

“What I am thankful for this holiday is a great Board of Directors and a great Staff at the Long Center helping make Austin a more creative place.”

– Cliff Ernst, Chair, Board of Trustees

“I’m grateful for a community full of people so ready to participate, experience, and wonder. This past year I was gifted with your willingness to try new things many times over—and not just try, but embrace. It makes the work of a programmer that much more rewarding to have an audience that is so present. At the holidays and all year round, it is an honor to serve you.”

– Karen Jantsch, Programming

“I’m grateful for the love that your friends and Chihuahuas give you.”

– Annabel Guevara, Programming

“This season I am grateful that my family and I are all in good health.  I am also grateful for my awesome internship at the Long Center, especially the steady supply of red vines and Starbursts.”

– Meredith McCay, Development Intern

“This year I am most thankful for the challenges that I have faced – if it weren’t for them, I wouldn’t be able to grow as a person. Of course, I am thankful for my family and friends who, despite long distances, are always there for me. And as always I am thankful for good food, great wine, and even better friends!”

– Bryana Marrero, Programming Intern

“I’m thankful for my family, my friends, my health and the opportunity to work in the arts, doing something I love.”

– Heath Riddles, Marketing

“I am thankful for all the many blessings in my life- but most importantly is that my parents are healthy – especially when I need them to run after my kids!  Second on the list would be Eric Cardona’s baking skills.”

– Susan Griffin, Box Office

“This year I am grateful for little things—like waking up each morning. I’m grateful for the swallows that nest on my balcony in the Spring—I still have reminders of their presence, event today. And I’m grateful for family, as scattered as we are, and for friends who keep in touch—and give me reason to wake up each morning.”

– Ken Shepardson, Guest Services

“I am thankful for this new position with the Long Center, the opportunity to work with such a special bunch of folks and the possibilities of all the fabulous events and performances we will bring to the Austin community.”

– Tiffany Neece, Sales

We all have an awful lot to be thankful for – both during the holiday season, and through the rest of the year. As a recent transplant to Austin, I’m pretty thankful that it still hasn’t approached anything near cold weather yet (despite what the locals bundled up in wool coats and scarves seem to think), that it only took me a few days to learn to avoid I-35 at any time even remotely near rush hour, and for the warm welcome and new friends I’ve made in my few months here. But most of all, I’m more thankful than ever for the people and places I left behind. After five years in Lawrence Kansas and something like eighteen years total in the sunflower state, I’m thankful for the scenic sunset drive from Lawrence to Kansas City, for close friendships built over many years that just can’t be replaced in a few months (but fortunately don’t have to be), and for parents, three brothers, two nephews, and one collie. I’m incredibly thankful for the opportunities and people and places here in Austin, but there’s nothing like leaving so much behind to remind me just how much I have to be thankful for.

– Nick Curry, Marketing & Development Intern

A wise man said there are three things in life that are eternal, that make it worth living: “love, music, and poetry. In that order.” Given what we do here at the Long Center, we’re all pretty thankful for all three. We all are– and should be– thankful for the food on the table, for the roofs over our heads, and for our jobs in these still trying economic times, but it’s things like these that truly sustain us. And we are ever-so-thankful for that.

From all of us here at the Long Center, happy Thanksgiving.

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I applied for an internship position at the Long Center in early August. The blog entry you’re reading now should give away that yes, I did get one of the positions. I opened an email and found that I would be working in…

Guest Services?

To be honest, my first thought was something along the lines of “What in the world is Guest Services?”

Guest Services seems like this mystery corner of the building. Not because we are in a mystery corner of the building, but because a lot of people don’t realize a) that we are here, or b) what we do exactly. If you’ve attended a show at the Long Center, chances are that you’ve seen us.

So, the burning question: what exactly do we do?

We help you, the guest , and make your visit as hassle-free as possible. How?
Let’s speak in hypotheticals for a moment: you and a friend/significant other/someone (whom we shall dub Ticket Buddy) have tickets to see Capitol Steps. Last week, Ticket Buddy took a skydiving expedition. While they had a blast doing so, they did not come out unscathed. Whoops. Ticket Buddy swears the ground came out of nowhere and is now using a wheelchair while some legs (and pride) heal. While you feel bad for Ticket Buddy, you have been looking forward to the show. Do you miss it or scramble to find someone else to go with?
Go with option C and call Guest Services. We’ll help you find the easiest way to get to your seats and accommodate Ticket Buddy in whatever way possible.
Let’s get hypothetical again: you and Ticket Buddy attend the show after all. Awesome! During intermission, you grab a snack at one of the bars on your level. Great! The show is over, and you drive on home to find that Ticket Buddy’s bad luck is rubbing off on you. Your wallet is missing, probably lost near your seat.

Don’t go cancelling all of your credit cards yet! The amount of lost items (keys, wallets, credit cards) found here is shocking, but the amount of items that don’t get claimed is even more mind-boggling. There’s a good chance an usher picked up your missing item and turned it in post-show. If so, it’ll be waiting for you to claim it here.

The ushers wearing the black vests and purple ties are volunteers who give their time to make sure that every guest is kept safe and enjoys the show. They also help locate seats, read tickets, help with handicap accommodations, and enforce safety rules. Ushers show up beforehand to prepare for the show, and stay late to make sure everything is back to normal for the next performance.

So the next time you attend a show and have questions about anything, Guest Services is the place that would answer most of those questions.

“Can I bring a camera into the hall?” Usually not, but it could depend on the show.

“Can I take drinks inside the hall?” Again, depending on the show, maybe.

“Can you help stop Ticket Buddy from his next skydiving trip?” Um, probably not. Let’s just hope that the string of bad luck has stopped by then. But if it hasn’t, we will be happy to help sort out Ticket Buddy’s seat again for your next visit.

– Stefanie Martinez, Guest Services Intern
The Long Center

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